Terms of Service

Effective Date: May 28, 2026  |  Last Updated: May 28, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Chuy's ("Company," "we," "us," or "our"), the operator of the website located at mexican-chuys.rest. This Agreement governs your access to and use of all content, features, functionality, and services offered through our website and any associated digital platforms.

By visiting our website, creating an account, placing an order, subscribing to our newsletter, or otherwise interacting with any of our digital services, you affirm that:

• You are at least 18 years of age, or if you are between 13 and 17 years old, you have obtained verifiable parental or legal guardian consent;
• You have the legal capacity and authority to enter into this Agreement;
• You are not prohibited from receiving services under the laws of the United States or any other applicable jurisdiction;
• All information you provide to us is accurate, current, and complete.

Your continued use of the website following any modifications to these Terms constitutes your acceptance of those changes. We reserve the right to update or revise these Terms at any time, and it is your responsibility to review this page periodically.

2. Description of Services

Chuy's operates as a food service business located in the United States, offering customers access to our menu, online ordering capabilities, reservations (where available), catering inquiries, and general restaurant information through our website at mexican-chuys.rest. Our services include but are not limited to:

• Online Menu Browsing: Users may view our current menu offerings, pricing, nutritional information, and featured items. Menu items, pricing, and availability are subject to change without prior notice.
• Online Ordering: Customers may place food orders for pickup or delivery (where available) through the website. Orders are subject to confirmation by our team and availability of items.
• Catering Services: Users may submit catering inquiries and requests for large-scale food orders for events, corporate gatherings, or private parties. Catering orders are subject to separate terms and availability.
• Reservation Requests: Where applicable, customers may submit reservation requests through our website. Reservations are not guaranteed until confirmed by our staff via email or phone.
• Promotions and Special Offers: From time to time, we may offer promotional deals, discounts, and loyalty rewards. These are subject to specific terms and conditions associated with each promotion.
• Informational Content: We provide general information about our restaurant, including location, hours of operation, contact details, and company news.
• Customer Communications: Users may contact us via email at [email protected] for inquiries, feedback, or support.

We reserve the right to modify, suspend, or discontinue any portion of our services at any time, with or without notice, and without liability to you or any third party.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of this website and our services, you agree to:

• Provide accurate, complete, and truthful information when creating an account, placing orders, or contacting us;
• Maintain the confidentiality of any account credentials, passwords, or login information associated with your account;
• Notify us immediately of any unauthorized use of your account or any other security breach;
• Use the website and services only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations;
• Respect the intellectual property rights of Chuy's and all third parties;
• Comply with any additional guidelines, rules, or policies posted on the website.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities while using our website or services:

We reserve the right to investigate any suspected violations of these Terms and to take appropriate action, including suspending or terminating your access to our services, reporting violations to law enforcement authorities, and pursuing all available legal remedies.

4. Intellectual Property Rights

All content available on the website mexican-chuys.rest, including but not limited to text, graphics, logos, images, photographs, audio clips, video content, menu designs, recipes, promotional materials, software, and the overall "look and feel" of the website, is the exclusive property of Chuy's or its content suppliers and licensors, and is protected by applicable United States and international intellectual property laws, including the Copyright Act of 1976 (17 U.S.C. § 101 et seq.) and the Lanham Act (15 U.S.C. § 1051 et seq.).

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the website for your personal, non-commercial purposes. This license does not include the right to:

• Reproduce, duplicate, copy, sell, or exploit any portion of our website or services for commercial gain;
• Use data mining, robots, scraping, or similar data gathering and extraction tools;
• Modify, adapt, translate, or create derivative works based upon our content;
• Reverse engineer or decompile any software associated with the website;
• Remove or alter any copyright, trademark, or other proprietary notices from our content.

All trademarks, service marks, trade names, and logos displayed on the website are the registered or unregistered marks of Chuy's or its respective third-party owners. Nothing in these Terms shall be construed as granting any license or right to use any trademark without the prior written consent of Chuy's or the applicable third-party owner.

If you believe that any content on our website infringes your intellectual property rights, please notify us immediately at [email protected] with a detailed description of the alleged infringement.

5. Payment Terms and Ordering

5.1 Pricing and Availability

All prices displayed on our website are in United States Dollars (USD) and are subject to applicable state and local sales tax. We reserve the right to change pricing at any time without prior notice. In the event of a pricing error on our website, we reserve the right to cancel or refuse any order placed at an incorrect price, even after the order has been confirmed.

5.2 Order Confirmation

Placing an order through our website constitutes an offer to purchase the selected items. Your order is not confirmed until you receive a written or electronic confirmation from us. We reserve the right to refuse or cancel any order at any time, including after confirmation, for reasons such as item unavailability, suspected fraud, or errors in pricing or product descriptions.

5.3 Payment Methods

We accept major credit cards, debit cards, and other payment methods as specified on the website at the time of checkout. By submitting your payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the total order amount, including applicable taxes and fees, to your designated payment method.

5.4 Refund and Cancellation Policy

Due to the nature of food service, all sales are generally final once an order has been prepared. If you have concerns about your order, please contact us immediately at [email protected]. Refunds or replacements may be issued at our sole discretion in cases of order errors, food safety concerns, or verified quality issues.

6. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES, CONTENT, INFORMATION, AND MATERIALS PROVIDED THROUGH MEXICAN-CHUYS.REST ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHUY'S EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied Warranties: Any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Accuracy: Any warranties regarding the accuracy, completeness, timeliness, or reliability of any content, information, or materials on the website;
• Uninterrupted Service: Any warranties that the website will be available at all times, free from errors, viruses, or other harmful components;
• Results: Any warranties regarding the results that may be obtained from the use of our services;
• Third-Party Links: Any warranties regarding the content or practices of any third-party websites linked from our website.

Nutritional and allergen information provided on our website is offered as a general guide only and may not reflect actual preparation methods or ingredient variations. Customers with food allergies or dietary restrictions are strongly encouraged to speak directly with our staff before ordering. Chuy's does not guarantee that any menu item is free from specific allergens.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES FEDERAL AND STATE LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND OTHER APPLICABLE CONSUMER PROTECTION STATUTES, IN NO EVENT SHALL CHUY'S, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages resulting from unauthorized access to or alteration of your transmissions or data;
• Damages resulting from any interruption, suspension, or termination of the website or services;
• Damages resulting from any bugs, viruses, or other harmful code that may be transmitted through our website;
• Damages resulting from any third-party conduct or content accessed through our website;
• Any other damages arising out of or related to your use of or inability to use our website or services.

THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF CHUY'S HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN SUCH CASES, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CHUY'S IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

8. Indemnification

You agree to defend, indemnify, and hold harmless Chuy's, its affiliates, subsidiaries, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use or misuse of the website or our services;
• Any content you submit, post, or transmit through our website;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any fraudulent, false, or misleading information you provide to us;
• Any harm caused to another user, third party, or us as a result of your actions or omissions.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses and to bear all costs associated with such defense. You shall not settle any claim without our prior written consent.

9. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or relating to them, your use of the website, or the services provided by Chuy's shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Chuy's is registered and operates, without regard to conflict of law principles that would result in the application of the laws of another jurisdiction.

You agree that any legal action or proceeding relating to these Terms or your use of our services shall be brought exclusively in the federal or state courts of competent jurisdiction in the state where Chuy's principal place of business is located. You hereby consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such legal action in these courts.

These Terms are subject to applicable provisions of the Federal Trade Commission Act (15 U.S.C. § 45) governing unfair or deceptive acts or practices in commerce, as well as any applicable state consumer protection statutes. Nothing in these Terms shall be construed to limit your rights under applicable mandatory consumer protection laws.

10. Dispute Resolution

10.1 Informal Resolution

We encourage you to contact us first to resolve any dispute, concern, or claim informally before initiating formal legal proceedings. Please reach out to us at [email protected] with a detailed description of your complaint. We will make good-faith efforts to resolve your concern within thirty (30) days of receiving your written notice.

10.2 Binding Arbitration

If the parties are unable to resolve a dispute through informal means within thirty (30) days, any dispute, controversy, or claim arising out of or relating to these Terms, their breach, termination, or validity, shall be resolved by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA) then in effect, except as modified herein.

The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties. The arbitrator shall have authority to award any remedy available at law or in equity, except that the arbitrator shall have no authority to award punitive or exemplary damages unless permitted by applicable statute.

10.3 Class Action Waiver

10.4 Exceptions

Notwithstanding the arbitration agreement above, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm or to protect intellectual property rights pending the outcome of arbitration. Additionally, claims that are within the jurisdictional limits of small claims court may be brought in small claims court rather than through arbitration.

11. Term and Termination

11.1 Term

These Terms of Service are effective as of the date first set forth above and shall remain in full force and effect for as long as you access or use our website or services, unless earlier terminated in accordance with this section.

11.2 Termination by You

You may terminate your use of our website and services at any time by simply ceasing to access or use the website. If you have created an account, you may request account deletion by contacting us at [email protected]. Please note that we may retain certain information as required by law or for legitimate business purposes even after account deletion.

11.3 Termination by Chuy's

We reserve the right, in our sole discretion, to suspend or terminate your access to the website and services at any time, with or without cause and with or without notice, including but not limited to the following circumstances:

• You have violated any provision of these Terms;
• You have engaged in fraudulent, abusive, or illegal activity;
• We are required to do so by law or regulatory authority;
• We determine that your continued use presents a risk to us, our users, or third parties;
• We discontinue the website or services entirely.

11.4 Effect of Termination

Upon termination of these Terms or your access to our services, the following provisions shall survive and remain in full force and effect: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, Dispute Resolution, and all other provisions that by their nature should survive termination. Termination shall not limit any of our other rights or remedies at law or in equity.

12. Changes to Terms

We reserve the right to modify, amend, update, or replace these Terms of Service at any time and at our sole discretion. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our website at mexican-chuys.rest;
• Where feasible and appropriate, provide notice via email or a prominent banner on our website.

Your continued use of the website or our services after any changes to these Terms become effective constitutes your acceptance of the revised Terms. If you do not agree with the modified Terms, you must discontinue your use of the website and services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

We will not make retroactive changes to these Terms that would materially disadvantage your rights with respect to transactions already completed, except to the extent required by applicable law.

13. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, social media pages, or services that are not owned or controlled by Chuy's. These links are provided for your convenience and informational purposes only. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or services.

The inclusion of any link on our website does not imply our endorsement, sponsorship, or recommendation of the linked website or its operator. You access third-party websites entirely at your own risk and subject to the terms and conditions applicable to those websites. We strongly encourage you to review the privacy policies and terms of service of any third-party websites you visit.

14. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Our Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with applicable United States federal and state privacy laws. Please review our Privacy Policy carefully before using our services. By agreeing to these Terms, you also consent to the collection and use of your information as described in our Privacy Policy.

15. Electronic Communications and Consent

By using our website or communicating with us via email or other electronic means, you consent to receive electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This consent does not affect any rights you may have under applicable law to opt out of certain types of electronic communications.

When you provide your email address or phone number to us, you may receive transactional communications related to your orders, account activity, or service updates. You may also receive promotional communications if you have opted in to receive them. You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or by contacting us at [email protected].

16. Force Majeure

Chuy's shall not be liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure results from events or circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics or public health emergencies, fire, flood, severe weather, acts of terrorism or war, government orders or restrictions, power failures, labor strikes, supply chain disruptions, or failures of third-party service providers.

In the event of a force majeure event, we will make commercially reasonable efforts to resume normal operations as soon as practicable. During any such event, we reserve the right to cancel, delay, or modify any pending orders, reservations, or services, and will communicate with affected customers as soon as reasonably possible.

17. Accessibility

Chuy's is committed to making our website accessible to individuals with disabilities, in accordance with applicable federal law, including the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing any portion of our website or services, please contact us at [email protected] and we will make reasonable efforts to provide the information in an accessible format.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or void for any reason, the remaining provisions of these Terms shall continue in full force and effect to the maximum extent permitted by law. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the parties agree that the modified provision shall reflect the original intent of the parties as closely as possible.

The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published on our website, constitute the entire agreement between you and Chuy's with respect to your use of the website and services, and supersede all prior and contemporaneous communications, representations, negotiations, and agreements, whether written or oral, relating to the subject matter hereof.

No modification of these Terms shall be effective unless made in writing and signed by an authorized representative of Chuy's. Statements made by our employees or agents on social media, through email, or in person do not constitute amendments to these Terms unless formally incorporated herein.

20. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to report a violation, please contact us using the information below:

We are committed to addressing your inquiries promptly and professionally. For urgent matters related to food safety or order issues, please contact us as soon as possible so we can assist you in a timely manner.